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To effectively implement e-invoices with tax authority codes generated from cash registers as prescribed in Clause 1 Article 11 of Decree No. 70/2025/ND-CP (amending and supplementing certain articles of Decree No. 123/2020/ND-CP), the Tax Department requests that e-invoice solution providers and intermediary organizations responsible for transmitting, receiving, and storing invoice data strengthen their coordination with tax authorities at all levels to support household businesses.
The specific coordination requirements stated in Official Dispatch No. 1629/CT-CĐS are as follows:
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Publicize and optimize solutions: Organizations must proactively provide clear information about e-invoice service packages from cash registers, and develop simple, user-friendly accounting–invoice software that suits the scale of household businesses and is reasonably priced. At the same time, continue to implement incentive or free-of-charge policies for small- and medium-sized household businesses.
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Enhance communication and direct support: During June and July 2025, entities must coordinate with tax authorities to intensify communication on the benefits and procedures for using e-invoices generated from cash registers. Personnel should be arranged to provide online or on-site guidance to household businesses, ensuring accurate and proper use.
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Technical synchronization and information sharing: Ensure seamless integration between the software solution and the tax authority’s data management system. All technical coordination must focus on interoperability, uniformity, and high data security.
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Establish rapid response support channels: Each solution provider must have a dedicated technical support unit available 24/7 to promptly receive and address any technical issues arising, preventing interruptions in the invoice issuance process for taxpayers.
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Enhance transparency and prevent revenue fraud: Solution providers must assist taxpayers in complying with tax regulations and must not intervene in ways that falsify revenue data.
Software installation and configuration must ensure accuracy and legal compliance, contributing to improved tax compliance awareness and fairness in business operations.
