Application of QR codes in receiving and handling administrative procedures

On April 05, 2023, the Government Office issues the Circular No. 01/2023/TT-VPCP prescribing a number of contents and implementation measures relating to digitalization of dossiers and results of administrative procedure settlement, and performance of administrative procedures in the electronic environment.

Accordingly, the QR Code (Quick Response Code) of an administrative procedure dossier means a two-dimensional barcode used to look up the dossier-processing status or online payment for the dossier on the National Public Service Portal or in information systems for handling administrative procedures at ministerial and provincial levels.

The application of QR codes in receiving and handling administrative procedures is as follows:
 

QR codes in receiving and handling administrative procedures
Application of QR codes in receiving and handling administrative procedures (Illustration)

- QR codes that are printed in the upper left corner of documents published from the data of ministerial- and provincial-level information systems for handling administrative procedures for organizations and individuals must provide the minimum data as follows:

  • Code of the dossier for settlement of an administrative procedure;
  • Code of an administrative procedure;
  • Identification code of the organization or individual performing an administrative procedure;
  • Name of the document to be published;
  • Name of the information system providing the data;
  • Time of publication;
  • For a receipt and an appointment to return results, the QR code must provide additional data on the date of the appointment;
  • For administrative procedure settlement results, the QR code must provide additional data on the validity period and scope (if any).

- The provision of QR codes in receiving administrative procedures must comply with Vietnamese standards TCVN 7322:2009 (ISO/IEC 18004:2006) on Information technology - Automatic identification and data capture techniques - QR code 2005 bar code symbology specification.

Circular No. 01/2023/TT-VPCP takes effect on May 25, 2023.
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