THE CENTRAL COMMITTEE
Resolution No.19-NQ/TW dated October 25, 2017 of the Central Committee at the 6th meeting of the 12th central committee on continuing to renovate organizational and management structure, enhance quality and efficiency of public service provider
I- SITUATION AND REASONS
Over the past few years, regulatory agencies have effectively implemented policies issued by the Communist Party on renovation of organizational and management structure, enhancement of quality and efficiency of public service providers and have recorded significant achievements. The system of public service provider with intellectual staff, scientists, educationists, culturalists have made substantial contribution to the building and defense of our country; contributed to the achievement of the sustainable poverty reduction goal, provision of pre-primary education for 5-year-old-children as well as primary education, enhancement of gender equality, improvement of civil health, sustainable development of the environment, social equality and fulfillment of principal millennium goals.
Public service provider systems have been established in almost every localities; the network of educational, cultural and sport facilities has been set up throughout the country, even in rural areas, remote and isolated areas, poor-condition areas, bordering areas and islands. Public service providers play the key role in provision of public services and implementation of social security policy. The system of legislative documents concerning public service provider is gradually completed. Autonomy and accountability mechanism of public service provider has shown positive results. The policy on private sector involvement in public service provision has also contributed to the extension of the network, increase in scale and number and enhancement of quality of non-state service providers.
2- However, the organization and operation of public service providers are still facing unsolved issues, shortcomings and challenges. Many legislative documents concerning public service providers are not promulgated on time or not timely amended. The renovation of organizational structure of public service providers is in slow progress. The planning for public service provider network is done based upon administrative units but fails to focus on sectors, fields, regional characteristics and reality. Inefficient and poor organizational structure with poor internal management of public service providers has resulted in low-quality services. State budget has spent too much on public service providers while some of them suffer losses or waste their funding. Public officials and public employees fail to be structured logically and show low productivity. The financial autonomy mechanism is inflexible and non-transparent; service charges fail to be converted to services prices and the roadmap to adjustment to public service price is not prepared timely. Private sector involvement in public service provision is still in slow progress. State management shows limitation on its effect and efficiency. There are still shortcomings in inspection, audit, supervision and handling of violations regarding operation of public service providers.
3- Above-mentioned limitations and shortcomings are due to subjective reasons. The Communist Party’s guidelines are turned into State’s policies and laws on public services slowly, insufficiently and in consistent with reality. Many Party executive committees and the heads of agencies, organizations lack awareness, political determination and drastic direction; fail to take drastic action on renovation, rearrangement and management of public service provider payrolls as well as fail to actively make public service providers operate under the autonomy mechanism. Policies and laws of the State are not thoroughly grasped and popularized regularly; people still rely too much on the State for public service provision without taking any action.
II- VIEWPOINTS AND OBJECTIVES
(1) Renovation of organizational and management structure, enhancement of quality and efficiency of public service providers are deemed one of the top priority missions, a urgent and sustainable duty performed by all level of the Party executive committee, Government and the whole political system.
(2) The State must provide fundamental and essential public services for everyone enable them to get access to those services and improve the service quality based upon the maintenance and development of key roles, good nature, superiority and non-profit business of public service providers.
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